Health and Safety
The 9/11 Memorial & Museum is dedicated to providing a safe and healthy environment for all visitors and staff, following all city, state, and federal safety precautions. All visitors must wear CDC-approved masks and prepare for ongoing operational changes being made to ensure a safe Museum experience for all. The Memorial reserves the right to ask visitors who do not follow these guidelines to leave the premises.
Masks or face coverings are required

Masks or face coverings are required
All visitors and staff are required to wear masks or face coverings. Masks with vents or valves should not be worn because they are not effective at stopping COVID-19, according to the Centers for Disease Control and Prevention. Check the CDC website for guidance on mask safety. Masks can also be purchased through the 9/11 Memorial & Museum's "buy one, give one" initiative where essential workers will receive a mask for every one purchased from the 9/11 Memorial Museum Store. Disposable masks also will be available on site.
Social Distancing is mandatory

Social distancing is mandatory
Please maintain a distance of six feet from all visitors and staff at all times. Families and groups visiting together must maintain a distance of six feet from other visitors. Please be patient.
Please do not enter if you’re feeling ill

Please do not enter if you’re feeling ill
If you are feeling ill, please stay home.
Please use hand sanitizer during your visit

Please use hand sanitizer during your visit
Hand sanitizer dispensers are located throughout the plaza. Please use hand sanitizer after touching the Memorial names panels.
Social Distancing and Safety Considerations
- The entrance to the 9/11 Memorial is on Greenwich Street across from the Oculus.
- The exit is on Liberty Street, on the south side of the plaza.
- Hand-sanitizing stations will be available throughout the plaza.
- Tours (of any kind) are currently not permitted on the plaza for social distancing reasons, in line with state guidance.
- The Memorial is cleaned and disinfected in line with CDC/EPA guidelines.
- The 9/11 Memorial & Museum has taken the STAY WELL NYC PLEDGE.
- Are you traveling to or returning to New York? Please review and follow New York's guidelines outlined in its travel advisory for anyone returning from states with significant cases of COVID-19.