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From left: Michael R. Bloomberg; Admiral William H. McRaven, USN (Ret.); Ada Dolch; Roger W. Ferguson, Jr.; Chief Joseph W. Pfeifer, FDNY (Ret.); Jeh Charles Johnson.
Professional Programs
For over a decade, the 9/11 Memorial & Museum has offered leadership and mission-based programming to tens of thousands of professionals working in the public and private sectors. Drawing upon the Museum’s historical archive and expertise, these tailored programs speak directly to the histories, identities, and missions of participating organizations. We work with a wide range of law enforcement, intelligence, military, and first responder agencies, in addition to companies in the private sector.
Our professional programs:
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Can be tailored to all staff within your organization, from new hires to executive teams
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Incorporate expert talks, first-person accounts, local history, unique films, and Museum tours
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Offer a wide range of speakers depending on your needs, including 9/11 first responders, survivors, and those in leadership roles on 9/11.
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Are informed by a decade of tailored programs for more than 70,000 national sector and first responder professionals.
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May be delivered at the Museum, in your office, or virtually
New: Leading Through Crisis
Leading Through Crisis is a new professional training program that equips teams with the tools, context, and strategies to navigate the essence of every crisis: urgency and uncertainty.
This program examines four key pillars of crisis leadership – emergency preparedness, effective communication, empathetic leadership, and empowering teams – through the lens of those who led teams during and after the 9/11 attacks, such as Michael R. Bloomberg, Frank Bisignano, Kenneth I. Chenault, Roger W. Ferguson, Jr., Robert Iger, Jeh Charles Johnson, Admiral William H. McRaven, USN (Ret.), and Caryn Seidman-Becker, among others. Programs typically run for a half or full day.
Professional Programs Trailer
Sample Agenda
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Leading Through Crisis: Interactive presentation presented by Clifford Chanin, 9/11 Memorial Museum Director (75-90 minutes)
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Eyewitness to 9/11: First-person eyewitness account of the attacks and their aftermath from first responder or law enforcement professional with Q&A (45-60 minutes)
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Facing Crisis: Exclusive 15-minute film highlighting actions of decision makers on and after 9/11 (15 minutes)
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Guided tour of 9/11 Memorial & Museum (90 minutes)
Information Request
Please fill in the form below to hear from a member our of organization about our professional programs.
Professional Training Programs are made possible through the generosity of The Bisignano Family and Fiserv.