Tips for Visiting the 9/11 Memorial & Museum During the Holidays

  • Updated December 13, 2024
Groups of people stand around the 9/11 Memorial pool at night, beneath trees with rust-colored autumn leaves. One World Trade stands illuminated in the distance.
Photo by Ben Hider

This holiday season we've expanded our hours of operation to give you even more time to visit, explore, and learn.

The Museum will be open Tuesdays and on December 26 from 9 a.m.-7 p.m. (last entry 5:30 p.m.). Please note that the Museum itself is closed on Christmas Day. The Memorial will remain open on Christmas, from 8 a.m. to 8 p.m., as always. Tickets are not required for the Memorial, and we encourage you to use  the 9/11 Memorial Museum Name Finder tool to pay tribute at a victim’s name. 

Visitors are invited to purchase Museum tickets online in advance to avoid the general admission box office line. You may also purchase an expert-led tour. 

As this is our busiest time of year, we ask that you keep the following in mind to ensure a smooth and meaningful experience. 

  • Wait times may be longer than usual. Please dress warmly as there may be a wait to enter the Museum. We strongly recommend advance ticket purchase online; on-site ticket availability is extremely limited. 

  • All visitors receive timed entry tickets and will not be admitted before the time printed on their ticket(s).

  • Visitors with the New York Pass and Explorer Pass must redeem their pass on site, the day of their intended Museum visit, at the ticket windows.

  • New York CityPass holders can reserve tickets in advance through the CityPass website or My CityPass app, but please note that these advance reservations are limited and distributed on a first-come, first-serve basis. If you do not reserve in advance, we recommend visiting us as early in the day as possible to secure a ticket.

  • All visitors must go through security screening before entering the Museum.

Many lower Manhattan restaurants and shops offer discounts when you present your 9/11 Memorial Museum ticket. Lower Manhattan’s culture, history, shopping, dining and entertainment makes it one of the most unique places in the world.

By 9/11 Memorial Staff

Previous Post

Preet Bharara Talks Bringing Senior Al-Qaeda Officials to Justice

A man gestures with his hands in conversation with another man on a blue stage.

Last week in a public program held at the 9/11 Memorial Museum, former U.S. Attorney for the Southern District of New York Preet Bharara reflected on post-9/11 New York, the challenges of prosecuting terrorism, and his role in bringing senior al-Qaeda officials to justice.

View Blog Post

Next Post

On View in the Memorial Exhibition: Charles Alan Zion’s Needlework

Charles Zion smiles in this family photo. One of his signature bandanas is seen wrapped around his neck.

Among the items on display at the 9/11 Memorial Museum’s In Memoriam exhibition is a piece of needlework belonging to Charles Alan Zion. It's a testament to his wide-ranging interests and passion for life.

View Blog Post
View All Blog Posts